Terms and Conditions


SHIPPING POLICY



Shipping

Packouz Jewelers is pleased to offer our online customers  expedited shipping options for in-stock item orders. 


​​​​​​​Insurance and Security

Orders place on packouzjewelers.com before 2pm(PST) Monday-Friday will be processed for delivery that day. Orders placed after 2pm(PST) will be processed hte following business day. Orders placed on Saturday and Sunday will be shipped out on Monday.

Shipping Options:

Free standard delivery method (FedEx 2-day) is fully insured, with signature required.

Priority overnight shipping is available and subject to additional cost based on availability. Only available upon special requests by calling us or specifying in the comments section under checkout.

All orders are fully insured while in transit and require signature upon delivery regardless of any signed waivers you may have with carriers.

Before signing and accepting receipt of your products, Packouz Jewelers encourages all customers to inspect their packages(s) for damage or tampering.

Due to the value of our products, Packouz Jewelers can only ship to the billing address of the credit card used to make the purchase.


Gift Wrapping

Packouz Jewelers will beautifully wraqp any of your purchases. Just ask your sales associate or write a comment during check out. 



RETURN POLICY



Quality Guarantee
Built on a foundation of quality and customer service, Packouz Jewelers stands behind our products. Should a problem arise, we encourage you to contact us.
Should you wish to return your purchase for any reason, merchandise may be returned within 14 days for a full refund with a sales receipt, items must not be damaged, used or altered(Excludes Timepieces).

Call us if you have any questions at 503-228-3111.



TERMS OF USE



Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are solely applicable.​​​​​​​